Jobs

Job Title: Building Supervisor
Shifts: Weekday late afternoon/evenings and/or weekends
FLSA Status: Non-exempt
Starting Pay Rate: $16.50 per hour
Reports to: Membership Director

POSITION SUMMARY

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Building Supervisor at the YMCA of Ithaca and Tompkins County is responsible for total building safety, security and supervision in the absence of leadership staff in order to ensure a positive member and program participant experience. The Building Supervisor enforces all membership and building policies while making periodic checks of all areas of the building and grounds, giving potential member tours, and handling any management level questions and all emergencies.

OUR CULTURE

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS

1. Develops and maintains positive relationships with members and guests; intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.
2. Provides excellent service to members, guests, and program participants in the Y facility and on the phone; especially when handling complaints and/or answering inquiries.
3. Handles and resolves member and guest concerns and informs appropriate leadership staff.
4. Responds to and manages all emergencies and or member/guest/employee injuries.
5. Ensures safety and security of YMCA facility and members/guests/employees by making regular rounds of the building (including all exterior access points) and grounds (including out-buildings such as pavilions, sheds, and farm stand); addressing any situations/areas of concerns.
6. Enforces closing times for building and ensures all areas are cleared, closed, and secured according to facility standards.
7. Ensures that walkways and entrances are clear and accessible at all times.
8. Completes daily reports; highlighting items that may provide a health or safety hazard, member/guest behavioral issues, staff report times, etc…
9. Applies and enforces all YMCA policies and is proactive with information and knowledge of all program information and changes.
10. Supports Front Desk and other departments as needed.
11. All other duties as assigned by supervisor, Executive Director, or CEO.

Shifts: Part Time
FLSA Status: Non-exempt
Starting Pay Rate: starting at $14.50 per hour
Reports to: Senior Youth Development Director
Primary Function/Department: Youth Development

Position Summary

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Childcare staff at the YMCA of Ithaca and Tompkins County create a safe and positive atmosphere that welcomes and respects all individuals while providing a safe, nurturing, creative, and fun experience in accordance with YMCA policies and procedures. Childcare staff supervise children in the childcare rooms; planning and facilitating activities and ensuring that all needs are being met.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

• Actively supervise and engage with children in your care; responding to their needs in a positive and engaging manner.
• Ensure the safety and security of children at all times. This includes observing sign-in and out procedures, checking identification, ensuring all policies and procedures are followed.
• Develop and maintain a high level of communication and positive relationships with childcare team and families.
• Know and review all emergency procedures and respond to emergency situations immediately in accordance with YMCA policies, procedures, and completes related reports as required.
• Maintain program records and reports (behavioral reports, incident reports, tally sheets, open/closing checklist, ‘My Day at” form, emergency cards, etc.., and sign-in & sign-out sheets).
• Demonstrate and incorporate the YMCA core values of honesty, caring, respect, and responsibility.
• Maintain a clean and safe room/area.
• Attends all mandatory training and meetings
• All other duties as assigned

Performance Expectations

• Nurture children through purposeful activities dedicated to build a sense of achievement and belonging.
• Cultivate positive and supportive relationships; Communicate effectively with families and children concerning activities/lesson plans, schedule changes and children’s behavior needs, upcoming events, etc.
• Supervise and monitor the behavior of program participants. Enforce rules and regulations and apply appropriate disciplinary measures as needed.
• Provide a welcoming, nurturing environment in which everyone feels comfortable.
• Ensure a quality experience for members, guests, and others
• Exceed expectations; respond to concerns and complaints in a positive manner that makes each person feel valued.
• Utilize effective personal behaviors and communicate effectively; treat everyone with courtesy, respect, and consideration. Display integrity and communicate in a clear, pleasant, & positive manner.
• Observe the Y’s values of Honesty, Respect, Responsibility, & Caring.
• Be actively open and willing to learn and grow; accept constructive criticism; work cooperatively as a team member; embrace change in a positive and accepting manner.
• Utilize Y Best Practices & applying Y Attributes to role model for all youth and adult members, guests, & other staff. Conduct and reflect Y appropriate behavior at all times including language, topic of conversation, clothing etc.

Shifts: Varies depending on department needs and current class schedules
FLSA Status: Non-exempt - Part-time
Starting Pay Rate: $15.50-$18.00/hr
Reports to: Health and Wellness Director
Revision Date: 07/16/2021
Primary Function/Department: Health/Wellness/Fitness

Position Summary

Under the supervision of the Health and Wellness Director, the Group Fitness Instructor will assist in ensuring that the members of the YMCA of Ithaca and Tompkins County receive the appropriate guidance in their pursuit to achieve their health and wellness goals. The Group Fitness Instructor is responsible for creating a safe, innovative, and enjoyable exercise experience for our members. To achieve this environment, the Group Fitness Instructor must be able to deliver safe, fun, dynamic, cutting-edge, and effective group exercise programs, enforce all group fitness program policies and rules, maintain the cleanliness of Group Fitness spaces and equipment and ensure that the needs of all members are met through constant attention to detail.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

• Deliver safe, innovative, and effective Group Fitness program(s).
• Maintain up to date certifications while instructing at the YMCA.
• Model all YMCA core values and regulations in and out of the Group Fitness spaces.
• Plan routines following standards and guidelines set forth by YMCA of USA in regards to warm-up, cool down, overall class structure and music selection.
• Leads group fitness classes following standards and guidelines set forth by YMCA of the USA.
• Modify all fitness classes and routines to meet the varied fitness levels and physical abilities of our members.
• Stay informed on recent trends, delivery methods, and adaptations in group fitness/wellness.
• Maintain attendance records for classes.
• Demonstrate ability to relate to and work with people of diverse backgrounds.
• Obtain substitute instructor from approved sub instructor list provided if unable to attend a scheduled class to prevent unnecessary cancellations.
• Educate members on current health and wellness issues and trends.
• All other duties as assigned by supervisor.

Shifts: Part Time
FLSA Status: Non-exempt
Starting Pay Rate: $17.00-18.00 per hour
Reports to: Aquatics Director
Revision Date: 9/9/21
Primary Function/Department: Aquatics

Position Summary

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Lifeguards at the YMCA of Ithaca and Tompkins County create a safe and positive atmosphere that welcomes and respects all individuals while promoting and maintain safe swimming conditions in the pool, deck and surrounding areas in accordance with YMCA policies and procedures.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

1. Maintains active surveillance of the pool area.
2. Knows and reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies, procedures, and completes related reports as required.
3. Responds to challenges with possible solutions in a timely manner.
4. Knows, understands, and consistently applies safety rules, policies, and guidelines for the pool and aquatic area.
5. Remains calm and objective when under pressure or when challenged by others.
6. Maintains accurate records as required by the YMCA and/or the state health department code.
7. Performs equipment checks and ensures appropriate equipment is available as needed.
8. Checks the pool for hazardous conditions when arriving.
9. Performs opening and closing cleaning responsibilities.
10. Performs chemical testing when not guarding, as required, and takes appropriate action.
11. Completes assigned cleaning tasks in pool area and locker rooms.
12. Makes regular rounds of building to ensure member safety and compliance with policies.
13. Attends all mandatory training and meetings
14. All other duties as assigned

Shifts: Varies
FLSA Status: Non-exempt - Part-time
Starting Pay Rate: $18-$20/hr
Reports to: Health and Wellness Director

POSITION SUMMARY

Under the supervision of the Health and Wellness Director, the Personal Trainer will assist in ensuring that the members of the YMCA of Ithaca and Tompkins County receive the appropriate guidance in their pursuit to achieve their health and wellness goals. The Personal Trainer is responsible for creating a safe and enjoyable exercise experience for members and guests. To achieve this environment, the Personal Training must deliver safe and effective one-on-one and group exercise programs, enforce all wellness program policies and ensure that member needs are met through constant attention to detail.

OUR CULTURE

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS

The essential functions of this position include, but are not limited to the following:

Deliver and lead effective exercise programs:

• Maintain and keep all certifications current while instructing at the YMCA.
• Follow all established YMCA policies.
• Model the YMCA core values of honesty, caring, respect, and responsibility.
• Develop, implement, and instruct a variety of personal training and/or group training sessions for members. Provide encouragement and expertise to members in support of their health and well-being goals, following standards and guidelines set forth by the American College of Sports Medicine.
• Obtain approval of all personal training clients with the Department Director before meeting with clients. Once approved, meet with clients for initial interview.
• Be well versed in the most recent Health and Wellness Industry information and/or studies.
• Maintain a written attendance record for all training sessions with each client.
• Administer, track and evaluate health history questionnaires, fitness assessments and other pre-participatory documentation with regard to individual exercise programs.
• Maintain an appointment schedule; communicating any changes to that schedule with clients and Department Director.

Maintain a safe environment:

• Review all policies outlined in the EAP regarding emergency procedures relating to injury or illness of a member.
• Know and enforce all program policies, procedures in a consistent, fair and firm manner.
• Supervise all Health & Wellness Center activities while on duty.
• Ensures a safe, effective and motivating exercise plan for clients, respond to incidents, accidents and emergencies appropriately, calmly and professionally.
• Protect the organization and the members from harm or suit.
• While on duty and not otherwise engaged with a member, circulate the Health & Wellness Center every 15-minutes.
• Never perform personal functions while on duty i.e. any type of phone call to include texting, writing, reading, exercising, talking to friends or other employees. Remember you are here to train your client.
• Report emergency maintenance needs immediately to the facilities department.
• Record and report any faulty equipment and/or lapse in maintenance. Process work request form and forward to Maintenance department and Department Director.
• Follow Health & Wellness rules on and off duty.
• Frequently familiarize yourself with Personal Training Instructor Manual.
• Administer proper CPR/AED in accordance with training and facility procedures.

Maintain a pleasant and professional Health & Wellness environment:

• Contribute to the success of the Health and Wellness program; be on time for all appointments, and be prepared to conduct a safe and enjoyable program with your client.
• Conform to all dress codes as provided by the Department Director.
• Work with fellow staff members and treat them with respect and always talk of them in a positive manner, supporting one another.
• Ensure that the needs of all members are met through constant attention to detail.
• Be flexible and adaptable in order to accommodate members’ needs and wants.
• Be able to answer members’ questions, concerns, and complaints in a timely and courteous manner.
• Communicate and educate in a knowledgeable and professional manner.
• Respond to change and requests within the Health & Wellness Department with flexibility ensuring efficient operation.
• Demonstrate teamwork and organization by communicating problems or constructive criticism to the Department Director at the end of your class.
• Assist with inside and outside promotions as they relate to the Health & Wellness program.
• Support and assist newly hired personal trainer instructors.
• Attend all mandatory in-house trainings and meetings.
• Maintain basic knowledge of other program offerings to help serve member’s needs.
• Perform and execute duties and trainings as assigned by Supervisor.

Shifts: Part Time
FLSA Status: Non-exempt
Starting Pay Rate: $17.75 per hour
Reports to: Aquatics Director
Revision Date: 9/9/21
Primary Function/Department: Aquatics

Position Summary

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Swim instructors at the YMCA of Ithaca and Tompkins County create a safe and positive atmosphere that welcomes and respects all individuals while promoting and maintaining safe swimming conditions and learning environment in the pool, deck and surrounding areas in accordance with YMCA policies and procedures.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

1. Provides swimming and water safety instruction to students of all ages and abilities.
2. Plans and implements program activities that are culturally relevant, developmentally appropriate, and consistent with YMCA values.
3. Helps to create new approaches to serve the needs of program participants.
4. Adheres to program standards, including safety and cleanliness standards, and ensures consistency with evidence-based practices.
5. Maintains constant supervision of students, identifies students who need assistance, and supports students as necessary to ensure a positive learning environment.
6. Attends all staff meetings and trainings as required.
7. Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergencies.
8. Maintains positive relationships with parents and caregivers and other staff. Models relationship-building skills (including Listen First) in all interactions.

Shifts: Part Time up to 27.5 hours per week (various shift schedules available)
Starting Pay Rate: $16.00 per hour
Reports to: Membership Director

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Welcome Center Representatives at the YMCA of Ithaca and Tompkins County maintain a supportive, positive atmosphere that welcomes and respects all individuals. Welcome Center Representatives respond to member and guest needs and promote memberships and programs.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

1. Responds to the individual needs of our members and guests starting with greeting everyone.
2. Check-in, screen, and temperature check all members and guests.
3. Provides excellent service to members, guests, and program participants in the Y facility and on the phone, contributing to member retention.
4. Maintains cleanliness, sanitization, and organization of the Welcome Center area including keeping all forms, supplies, and merchandise stocked.
5. Sells memberships, highlighting the many benefits that it offers that individual or family.
6. Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.
7. Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.
8. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
9. Utilizes Daxko Operations to complete membership and donor transactions.
10. Conducts all frontline financial transactions; following cash management and receipting procedures.
11. Applies and enforces all YMCA policies dealing with member services.
12. Completes filing, paperwork, and other tasks as needed or requested by the leadership team.

Job Title: Wellness Coach
Shifts: Part-time up to 29.5 hours per week with various shifts schedules available
FLSA Status: Non-exempt-Part-time
Starting Pay Rate: $15.50 -16.00/hr
Reports to: Health and Wellness Director

POSITION SUMMARY

The Wellness Coach is responsible for providing members as well as guests with a positive and enjoyable workout experience. The incumbent will display outstanding customer service, be friendly, helpful and attentive to those working out in the fitness area. Responsibilities include; develop member relationships, assist members with their fitness program, maintain the cleanliness of the fitness area and the equipment, conduct fitness orientations, and assist in preventative maintenance of equipment.

OUR CULTURE

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS

• Connect with our members to assist them in achieving their physical fitness goals.
• Welcome, assist and interact with members using the wellness center facilities.
• Provide safe and effective exercise instruction, while building relationships and helping to facilitate relationship building amongst members.
• Provide exceptional customer service to all members utilizing the Wellness Center.
• Review all policies outlined in the EAP regarding emergency procedures relating to injury or illness of a member.
• Know and enforce all Health & Wellness program policies, procedures and rules in a consistent, fair and firm manner.
• Supervise all Wellness Center activities while on duty, conduct new member orientations as required and follow up with members after initial orientation.
• Demonstrate for members the proper technique of how to use the Wellness Center equipment.
• Respond to incidents, accidents and emergencies appropriately, calmly and professionally.
• Protect the organization and the members from harm or suit.
• While on duty and not otherwise engaged with a member, walk around the health and wellness areas approximately every 15 minutes.
• Never perform personal functions while on duty: phone calls, texting, writing, reading, exercising, talking to friends, talking with other personal training instructors, ETC. Remember you are here to work.
• At any time there are no members in certain health and wellness areas, clean equipment, prepare member folders and any other assigned paperwork.
• Perform all maintenance tasks as assigned.
• Report emergency maintenance needs immediately to the facilities department.
• Record and report any faulty equipment and/or lapse in maintenance.
• Process work request form and forward to facilities department and Supervisor.
• Administer proper CPR/AED and O2 in accordance with training and facility procedures.
• Report to work on time, be prepared and ready to work at the time your shift begins.
• Ensure adequate coverage if unable to work as assigned.
• Be flexible and available to help cover coworkers’ shifts.
• Conform to all dress codes as provided by the Supervisor.
• Work with fellow staff members and treat them with respect.
• Be flexible and adaptable in order to accommodate members’ needs and wants.
• Be able to answer members’ questions, concerns, and complaints in a timely and courteous manner.
• Communicate and educate in a knowledgeable and professional manner.
• Respond to change and requests within the Health & Wellness Department with flexibility ensuring efficient operation.
• Demonstrate teamwork and organization by communicating problems or constructive criticism to the Supervisor at the end of your shift.
• Take attendance every half-hour using the attendance sheet.
• Assist with inside and outside promotions as they relate to the Health and Wellness program.
• Support and assist newly hired Wellness Coaches.
• Attend all required staff meetings and trainings.
• Accept other assignments as requested by the Supervisor.
• Contribute as a member of the fitness team towards improving the lifestyles of our members.
• Follow all YMCA of Ithaca and Tompkins County policies and procedures.
• Maintain basic knowledge of other program offerings to help serve member’s needs.
• Other duties as assigned by the Supervisor.

Shifts: Part Time (5-10 hours per week including nights and weekends)
FLSA Status: Non-exempt
Hourly Rate: $15.50 per hour
Reports to: Senior Program Director

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Under supervision from the Senior Program Director, the Youth & Family Program Leader plans, manages, and facilitates safe, high-quality, member-focused youth, teen, and family programs and activities.

OUR CULTURE: 
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS

1. Assists in developing and delivering youth, teen, and family programs.
2. Compiles program statistics to monitor and evaluate the effectiveness of and participation in programs and membership cultivation and retention.
3. Secures and schedules the needed facilities and creates and schedules the programs, activities, or events.
4. Helps market programs to members, program participants, and community partners.
5. Create a nurturing and safe environment and report suspicious activity that may lead to child abuse.
6. Designs programs that develop social-emotional skills, fosters achievement, supports academic growth, and provides enrichment.
7. Ensure the safety and maintenance of high-quality facilities, grounds, and equipment including keeping supplies organized, maintain and clean facility and care for equipment.
8. Does all other duties as assigned.

Shifts: Part Time (5-10 hours per week including nights and weekends)
FLSA Status: Non-exempt
Starting Pay Rate: $15.50 per hour
Reports to: Sports and Rentals Director

POSITION SUMMARY

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. Under the guidance of the Sports and Rentals Director, the Youth Sports Leader at the YMCA of Ithaca and Tompkins County is responsible for proving support in the organization, delivery, and quality of YMCA program(s) to the membership, program participants and the community. The Youth Sports Leader provides children guidance and supervision in learning, practicing, and performing sports related programs and games. The Youth Sports Leader create a safe atmosphere in which youth interact with one another in a positive, fun and, active environment.

OUR CULTURE

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS

1. Organizes participation for various youth sports programs and leagues.
2. Ensures that programs are executed to meet the needs of all children’s ages, abilities, and skill levels.
3. Develops a lesson plan for each session emphasizing skills and drills appropriate for the age group.
4. Greets participants and guardians as they enter/leave area.
5. Teaches skills and teamwork through a safe, appropriate, and interactive way.
6. Sets a positive example for players and their families.
7. Sets up, takes down, and appropriately stores equipment.
8. Assists in monitoring equipment for maintenance needs and repairs.
9. Takes attendance and assists with paperwork as needed.
10. Practices and uphold YMCA core values and policies.
11. Ensures that YMCA program standards are met and safety procedures followed.
12. Performs all other duties as assigned.